I don't have a pass; how do I get a code?
- Registering an account with us will allow you to be sent email invitations and other opportunities to see our movie screenings when they are hosted in your local area.
- Our many screening partners (such as local radio and TV stations, newspapers and magazines, retail, and other online sites) also provide codes to their audience.
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I can't find my pass; what should I do?
- If you accidently delete or misplace your email confirmation, you can always find a list of your passes (both past and current) on our site. They will be listed in your Account profile when you log in. From there, you will be able to view, download, and even email the pass back to yourself.
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I have a pass; can I get more passes?
- Unfortunately, we are unable to distribute additional passes or codes but please check with your partner contact.
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Can I show my pass on my phone to check into the movie screening event?
- Yes, you have the option to show either the pass that was sent in your email confirmation or PDF pass you downloaded from your account on a mobile device if you are unable to print out a hardcopy of the pass.
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How many are admitted with my pass?
- It is easy to check how many people your pass admits! Please refer to your pass that was sent in your email confirmation or view your pass in your Account profile. The pass will indicate the number of total guests marked after the word ADMIT. Ex: ADMIT 2 indicates that your pass is valid for two people - you as the passholder and a guest. ADMIT 1 indicates that your pass is valid for only you as the passholder
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Can I change my pass for a different time/date/location?
- Unfortunately, we are unable to adjust the location and time of your screening. Because the advanced screenings that we provide are free and pre-release, these passes are only valid for the date, location, and time provided on the pass. We are not able to transfer your movie pass screening to another location.
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I cannot attend, what should I do?
- We are sad to hear that you are unable to join us for this special event, but there will always be other opportunities to attend our events in the future! We ask that you make your passes available so that other guests can experience our movie screening. To relinquish your pass, please visit your account profile and click on the delete icon for the pass you no longer need.
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Can I give my pass to someone else?
- Unfortunately, only the guest who initially obtained the pass may use that pass to attend the movie screening. Once a code has been redeemed, we are unable to make changes on the name or information stated on the pass. This is due to people obtaining fake or duplicate passes and can create an unequal opportunity for other guests to enjoy our movie screening experience. To relinquish your pass, please visit your account profile and click on the delete icon for the pass you no longer need.
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